Privacy and personal data processing policy

1. Data controller

Alfaria Tech (“Alfaria”), based in Medellín, Colombia, is the controller of the personal data collected through this website (alfariatech.com). Contact channel for anything related to personal data: contacto@alfariatech.com.

2. Data we collect

Through the forms on this site we only collect the data you voluntarily provide: name, email, company (optional), the content of your message and, for job applications, the role you apply for and the link to your CV or professional profile.

This site does not use its own cookies or analytics tools that identify you. The captcha service (hCaptcha) may use its own technical cookies solely to verify you are not a robot.

3. Purpose of processing

We use your data exclusively to: (a) reply to your request or quote and maintain the business communication you initiate; (b) manage recruitment processes when you apply to an opening; and (c) comply with applicable legal obligations.

We do not sell, rent or share your data with third parties for commercial purposes.

4. Processors and transfers

To operate this site we rely on infrastructure providers that process data on our behalf: Cloudflare (hosting and security), Web3Forms (form intake) and Zoho Mail (email). These providers may process data on servers outside Colombia, under their own security and privacy policies.

5. Your rights (Colombian Law 1581 of 2012)

As data subject you have the right to: know, update and rectify your data; request proof of the authorization granted; be informed about how your data has been used; file complaints with the Colombian Superintendence of Industry and Commerce (SIC); revoke your authorization and/or request deletion of your data when no legal or contractual duty prevents it; and access your data free of charge.

To exercise any of these rights, write to contacto@alfariatech.com describing your request. We reply within the terms established by law.

6. Security and retention

We apply reasonable technical and organizational security measures to protect your data (encryption in transit, restricted access to the contact inbox). We keep data only for as long as necessary for the purposes described or while a business or legal relationship justifies it.

7. Changes to this policy

Any substantial change to this policy will be published on this page with its update date.